Our Guarantee
We at Café Sun Burst pledge to strive to insure that our customers needs and expectations are met. We want to establish and maintain long term client relations that are built on trust and cooperation so we all benefit. We will do what it takes to make things right when we do not live up to our high standards of our quality for both customer service and our Sun Burst Coffee products. We ask that you our valued customer please let us know if there is a problem so we can take care of it immediately and replace any product that does not meet your expectations.
Our Privacy Policies
Your Privacy is important to us so we do not share or sell your personal information. Acess to client information is limited and restricted to only a few trusted management employees. We are using the industry standard Shopify ecommerce platform used by millions of ecommerce sites in more than 175 countries around the world. For your security we also do not save your credit card information. Sun Burst Coffee is committed to respecting your privacy that's why enforce Law 8968 (Protection of Personal Data). All the information provided by the user will be used solely and exclusively to process, carry out your order and notify the status of it.
Our Return Policies
If you received the wrong product from the company (grain presentation instead of ground or flavor, as well as quantity) we can manage the product change as long as it is completely closed and unused.
No product changes or refunds will be made on your orders due to customer error, for that reason please verify all the details of your order well before finalizing the purchase.
Terms and Conditions
1- The prices shown on this page do not include taxes or shipping costs.
2- Sun Burst Coffee SA reserves the right to modify at any time the presentation and configuration of the website, as well as these general conditions, terms and conditions of sale. To do this, it is suggested that the CLIENT carefully reads them every time he accesses the website.
3- Sun Bust Coffee S.A reserves the right to refuse any order at its sole discretion, when the requested data or means of payment is not clear and transparent
ACCESS AND PERMANENCE ON THE WEBSITE
All materials on this website are protected by Copyrights, trademarks, and/or other intellectual properties of Sun Burst Coffee SA. Sun Burst Coffee SA reserves the right to temporarily or permanently prevent or deny access to the website to CUSTOMERS or USERS who misuse the contents of the website such as distributing, publishing, transmitting, modifying, displaying or creating derivative works or exploiting the content of this site
All suggestions and comments are very much appreciated so please do not hesitate to contact us at any time at mike@sunburstcoffee.com or 8878-1482
Thank you for all your support!
Kenly Lizano Montero